Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round.Working independently, the Showroom Manager is responsible for the daily operations of the showroom, upholding Bridgman’s standards and ensuring that each customer visiting our showroom enjoys a 5-star experience. Also situated within the showrooms are a concession, Snug Furniture Limited, and the showroom manager will additionally interact and close sales with these customers

Responsibilities and Duties:

Key Skills:

• • Experience managing a store independently
  • Luxury sales experience
  • A passion for delivering exceptional customer service
  • Excellent communication skills

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round.

Working independently, the Sales Assistant is responsible for supporting the Showroom Manager with daily operations of the showroom, upholding Bridgman’s standards and ensuring that each customer visiting our showroom enjoys a 5-star experience. Also situated within the showrooms is the concession Snug, and the showroom manager will additionally interact and close sales with these customers.

This is a part-time role, working 2 days a week pro-rata.

We have Showroom Assistant roles available in: Enfield, Cheltenham, Royal Tunbridge Wells, Walton-on-Thames and Winchester.

Responsibilities and Duties include:

• • Reporting to and working closely with the Showroom Manager.
  • Managing an end-to-end sales process.
  • Complete daily reports, along with ad-hoc reports when required.
  • Deal with all customer queries efficiently, professionally, and consistently with store policy.
  • Liaising with key stakeholders within the business.
  • Support with managing the showroom space and visual merchandising; adhering to brand guidelines.
  • Upselling key items to customers.
  • Professional retail experience in a sales advisor or supervisory position.
  • Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
  • A brand ambassador with in-depth product knowledge.

Key Skills:

• • Experience managing a store independently.
  • Luxury sales experience.
  • A passion for delivering exceptional customer service.
  • Excellent communication skills.
  • A team player.
  • Comfortable with working on your own and as part of a team.

This is a part-time role, working 2 days a week pro-rata. You will be required to work any additional hours and cover any annual leave for the showroom (as and when requested by the Regional Showroom Manager).

Benefits include a Competitive Base Salary, Commission structure, Vitality Health Care, 31 Days Holiday, and Pension.

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round.

We are looking for a Sales Advisor who has previous experience working in a similar environment and is looking for new challenge in their career. As the Sales Advisor, you will have experience in following up with warm leads, chasing new leads, and communicating with customers via telephone, email, and our online chat service. You will work closely with the Sales Team Leader to ensure targets are hit and processes are followed.

Responsibilities and Duties include:

• • Effectively qualifying calls and leads.
  • Daily and weekly reporting to the Sales Team Leader
  • Achieve weekly, monthly, and annual target
  • Taking incoming customer calls, processing sales, and taking payment for products and services
  • Follow the company sales process
  • Dealing with a high volume of outbound and inbound customer calls (warm and cold calls)
  • Answering questions about product specifications and pricing
  • Accurately and efficiently entering customer information into company databases
  • Keeping company databases up to date
  • Processing payments and dealing with any issues that may arise
  • Monitoring order status to ensure that clients receive orders in a timely manner
  • Investigating issues with orders and resolving customer issues, as necessary
  • Maintain a working knowledge of products sold and keeps current on industry developments by reading current news or attending workshops.

Key Skills:

• • Excellent telephone manner
  • Organised and punctual
  • Self-motivating
  • Computer literate
  • CRM database experience
    

Salary starting from £25k.

Full time based in Head Office - Enfield, London.

Benefits include a Competitive Base Salary, Commission structure, Vitality Health Care, 31 Days Holiday (inclusive of Bank Holidays), and Pension.